200 West 3rd Street Suite 115 | Alton, IL 62002       618-465-9850 ext. 1


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RB Tech Center Remote Support

Need a little help with something on your computer and wish someone could just jump in take over for a few minutes? That is exactly what RB Remote Tech support is all about. Our remote control software called Team Viewer allows us to take a look at your computer instantly and operate the keyboard and mouse as if we were sitting right in front of it. If your computer needs a little tune-up or you can¹t get a printer or other device to work properly we can probably take care of that with a simple remote session. We can even help guide you with software installation and training. Our remote sessions are $30 paid up front with a credit card. If your problem can¹t fixed with a remote session in 20 minutes we would be happy to apply the $30 towards an in-house repair.

To provide us more time for trouble shooting you can install the team view software before we begin the session. You can also use our secure payment form to speed the process. To make sure your issue is best suited for a remote session feel free to call us 618-465-9850 x 220

Thank You. We look forward to helping you with all your technology needs!

RB Tech Team


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